Even the most experienced computer users need a little help from time to time. Whether you’re looking for general information about the operating system or need help with a specific task, the Windows 11 help function is a great resource. This guide will show you how to use all the methods available to get help in Windows 11.
Get Help from Microsoft Support via the Support Website
The Microsoft support website is an excellent resource for Windows 11 users. You can find help topics, contact Microsoft support, and even chat with a support agent on the website.
All you have to do is type in your question or keywords into the search bar, and the website will provide you with a list of articles and other resources that can help you.
Get Help from Microsoft Support Via Phone
If you need help but don’t want to use the Microsoft support website, you can always call Microsoft support.
To reach Microsoft support by phone, call 1 800-642-7676. Once you are on the phone with a support agent, they will be able to help you with your problem.
Use the Get Help App
Windows 11 has a built-in Get Help app that you can use to get help with your operating system.
To open the Get Help app, type in “get help” in the Start Menu, then press Enter.
Once the application opens, you can type in your problem, and the app will provide you with a list of possible solutions.
Get Help Using the F1 Key
One of the quickest ways to get help in Windows 11 is to use the F1 key on your keyboard. When you press the F1 key, windows will conduct a Bing search for “how to get help in Windows 11.” This approach isn’t very helpful unless you have a problem with a specific application.
When you press F1 while using an application, the help file for that program opens so that you can troubleshoot any issues you are having.
For example, if you are using the Microsoft Word application and press F1, the Help window for Microsoft Word will open. You can type in a question or keywords to search for information about a specific task.
Try the Built-in Troubleshooters
If you have problems with a specific feature or application, Windows 11 also has many built-in troubleshooters that can help you fix the problem.
To open the Troubleshooting window, type in “troubleshoot settings” in the Start Menu, then press Enter.
A window will open. Choose the Other troubleshooters option. You will see a list of all the available troubleshooters. Select the one you want to use and follow the prompts.
For example, if you have problems with your printer, you can select the Run button beside the printer option. The troubleshooter will then guide you through steps to help fix the problem.
Get Help Using Cortana
Cortana is a digital assistant that comes with Windows 11. You can ask Cortana questions, and it will try to provide you with an answer.
To get started, search for “Cortana” in the search bar, then press Enter.
Once the application opens, type in whatever question you have in the “Ask Cortana” bar. For example, you could type in “How do I change my background on Windows 11?”
Cortana will search for the answer to your question and provide you with a link to the help topic.
Note: if Cortana doesn’t find an answer, it will direct you to Bing search to search that query.
Get Help from the Tips App
The Tips app is a great way to learn more about Windows 11 and how to use its features.
To open the Tips app, type in “tips” in the Start Menu, then press Enter. The Tips app will open. You’ll find six topics. Each has several tips that you can use to improve your experience with Windows 11. Tips is an excellent way for beginners to begin learning how to use Windows!
When you open the Tips app, you’ll find six different topics. Each topic has several tips that you can use. Choose the one you want, and start exploring!
Get Help using a Web Search
If you are still having trouble finding the answer to your question, you can always use a web search. Go to your favorite search engine and type in your question or keywords. You should be able to find what you are looking for this way.
Get Help from Reddit
If you can’t find the answer to your question using any of the methods above, you can always turn to Reddit. Reddit is a website where people can ask questions and get answers from other users.
To get help using Reddit, go to the Windows or Windows 11 subreddits and search for your question.
If other users have already asked your question, you can read through their answers. If no one has asked your question yet, you can post it yourself and wait for someone to answer.
Get Help from Twitter
Another great way to get help with Windows 11 is using Twitter. After logging into your Twitter account, go to the search bar and type in #windows11help. This will bring up all of the tweets that have used this hashtag.
You can read through the tweets to see if someone has already asked your question. If not, you can tweet your question and use the hashtag so users monitoring that hashtag will see it and be able to help you.
You can also send a direct message to Microsoft Support’s official Twitter account. They usually reply to requests for help. You can also tag them in your tweet by adding @MicrosoftHelps to get their attention.