When your system experiences a blue screen of death, it will automatically create a dump file. This file contains information you can use to determine the cause of the error and how to fix it.
Sometimes, however, the dump file doesn’t get created; when you check Event Viewer in these cases, you may see an error message that says, “Dump file creation failed due to error during dump creation.” Several reasons cause the dump file not to be created:
- The third-party clean-up applications sometimes delete the dump files.
- There is system file corruption, and you need to fix it
- The BIOS and operating system need to be updated.
Whatever the reason for this issue, this guide will show you how to fix the “Dump file creation failed due to error during dump creation” error.
Uninstall clean-up applications
Clean-up applications work by scanning your drive for unwanted or unnecessary files and data, then deleting them from your system. These applications can automatically delete dump and other temporary files without your knowledge.
Doing so can lead to problems like the “Dump file creation failed due to error during dump creation” error. You should uninstall and remove any clean-up applications in such a case.
- Go to the Control Panel.
Open the Control Panel. - Under Programs, select Uninstall a program.
Click Uninstall a Program. - Select the clean-up application you want to remove from your system, then click Uninstall.
Click Uninstall. - A confirmation dialog box appears, asking you to confirm that you want to uninstall the selected application. Click Yes to proceed.
Click Yes.
Run DISM and SFC scans
One reason you may get the “dump file creation failed” error on your PC is system file corruption. The most straightforward way to fix system file corruption is to run the built-in DISM (Deployment Image Servicing and Management) and SFC (System File Checker) scan in your Windows.
DISM downloads and installs the files needed to fix your computer, while SFC scan uses a locally saved archive of Windows files. For the best result, use both scans to correct system file corruption.
- Open Command Prompt as administrator.
Right-click the Command Prompt and select Run as administrator. - In the command prompt window, type the following command and press Enter.
Warning: don’t close the command prompt window until the scan is complete. This process may take some time, so wait for it to finish before closing the window.
sfc /scannow
Type sfc /scannow into the Command Prompt. - When the scan is complete, restart your computer.
- Again, open Command Prompt as administrator.
- In the command prompt window, type the following command and press Enter.
Note: this utility uses the internet to obtain the files needed to fix your PC. So, ensure that you are connected to the internet before running this scan.
DISM /Online /Cleanup-Image /RestoreHealth
The DISM /Online /Cleanup-Image /RestoreHealth command. - When the scan is complete, restart your computer.
Run chkdsk
Chkdsk utility is another built-in Windows tool that you can use to scan and fix corruptions in your PC.
- Open Command Prompt as administrator.
Right-click the Command Prompt and select Run as administrator. - In the command prompt window, type the following command and press Enter.
chkdsk C: /f
The chkdsk command. The “C” letter refers to the drive letter in which Windows is installed. You can check for corruption by using this command on any other drives and partitions on your PC. The “F” letter at the end of the command instructs Windows to fix any corruptions it finds during the scan.
- When the scan is complete, restart your computer.
Editing the Registry
Adding a simple registry key can also fix the “dump file creation failed” error. Just be careful when editing the registry because a wrong entry can cause Windows to malfunction or crash.
- Click the Windows + R keys on your keyboard to open the Run command. In the Run dialog box, type “regedit” and click OK.
Open Regedit. - Find this key:
ComputerHKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlCrashControl
- Right-click CrashControl and select New, then DWORD (32-bit) Value.
Select DWORD (32-bit) Value. - Name the new value “DisplayParameters” and press Enter to save the new registry value.
Name the new value DisplayParameters. - Double-click the “DisplayParameters” value to open its properties. In the Value data field, enter “1” and click OK.
Enter 1 in the Value data field. - Restart your PC to apply the changes.
Turn off the Automatic Restart option
The Automatic Restart option sometimes causes a misconfiguration issue, resulting in the “dump file creation failed” error. In such a case, you should disable this option.
- Open the search bar on your taskbar and type “advanced system settings.”
- Click the View advanced system settings icon.
Click the View advanced system settings icon. - Go to the Advanced tab. Under the Startup and Recovery section, click Settings.
Click Settings. - Under the System failure section, uncheck the box next to Automatically restart, then Click OK to save and exit.
Uncheck the box next to Automatically restart. - Restart your computer.
Change Debug settings
Your computer is automatically configured to create a dump file when it crashes. If these configurations aren’t set up correctly, it will not create the dump file, causing the “dump file creation failed” error. In such a case, you need to change these configurations manually.
- Follow steps 1 : 3 from the previous section to open the Startup and Recovery window.
- Under the Write debugging information section, select Complete memory dump.
Select Complete memory dump. - Click OK to save the changes and exit. Restart your PC to apply these changes.
Click OK.
Update BIOS
If you have an outdated or corrupted BIOS, you may get the “Dump file creation failed due to error during dump creation” error. To fix this issue, you will need to update your BIOS.
Each system manufacturer creates its own BIOS, so there is no one way to update it. You will need to search online for specific instructions on how to update your system’s BIOS.
Although the steps may vary, you will need to download the BIOS update from your system’s manufacturer’s website and extract its contents to a USB stick. Then, enter the BIOS and update your system’s firmware.
Change the RAM slot
If all software-related solutions fail to fix the “dump file creation error,” you can try changing the RAM slot. A faulty RAM slot may be causing the error on your PC.
First, try switching your RAM to other slots and see if it fixes the “dump file creation failed” problem. If not, you may need to replace the faulty RAM slot with a new one.
Reinstall your Windows
This is the last solution you can try if all the previous methods fail to solve the problem. I recommend a “repair install” to keep your files and personal settings while reinstalling the system. Here is a complete guide on how to reinstall Windows.